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Call for Research Participants - Royal Roads University MA in Tourism Management project about BC museums


My name is Ben Fast, and I am conducting research into museums in BC for my Graduate Research Project, a component of my Master of Arts in Tourism Management degree from Royal Roads University.  My credentials with Royal Roads University can be established by contacting either of my supervisors, Dr. Brian White ( or Dr. Eugene Thomlinson (

I am seeking participants from all types of BC museums (history museums, art galleries, science centres, heritage houses, etc.) to participate in short interviews exploring the use of tools measuring visitor experience in on-site visits.  Participants must be able to speak to the reasons why their institutions use or do not use visitor experience survey tools, how this research is implemented, and other aspects relating to visitor studies in their museum.  The interviews will be conducted by phone between 8-19 February 2016, or in-person if you work within the Greater Victoria area.

In keeping with the high ethical research standards and practices required by Royal Roads University, the results of this research project will be published and archived in the Royal Roads University Library.  The information you provide will be anonymous and summarized in the final report.  At no time will any specific comments be attributed to any individual unless your specific agreement has been obtained beforehand.  All documentation will be kept strictly confidential.  All interview responses will be anonymous and confidential.  If you choose to withdraw from this study before your interview or have your responses removed anytime before the report is published, the data you have submitted will not be retained.  All data will be kept in a secure hard drive for a period of two years after the completion of this research.  You are not compelled to participate in this research project or to reply to this call for participants.  If you do choose to participate, you are free to withdraw at anytime without prejudice.  Similarly, if you choose not to participate in this research project, this information will also be maintained in confidence.  Please also note, I am a member of the BCMA and a former contractor with the organization (contracted through Royal Roads University) but the BCMA is not acting as a client/sponsor for this paper nor am I currently employed by the organization.

Thank you for your time.  If you wish to participate in this study, please send an email to me, Ben Fast, at indicating your interest.  Please DO NOT respond to this BCMA listserv email thread.  If you have any questions or concerns, please do not hesitate to contact me, Ben Fast, at

Ben Fast